FAQ

FREQUENTLY ASKED QUESTIONS

Is it real gold?
Yes! All of our gold pieces are coated with 18k gold plating.

Are True Culture products safe for sensitive skin?
Yes our products do not contain nickel and are all hypoallergenic. No need to worry about green skin or itchy rashes.

What are True Culture pieces made from and do they fade?
All our products are made from premium stainless steel with 18k gold plating. Our jewelry is water and sweat resistant, so there is no discolouring or tarnishing.

Can I get my True Culture pieces wet?
True Culture products are made from the highest quality materials. Our jewelry is waterproof, sweat-proof, and heat resistant. Although we do encourage that you wipe them dry sooner rather than later.

What are your delivery options?
True Culture offers Standard and Express delivery via Australia Post.